Purchased Mattress in store McDonough GA. JCPenney . I don’t know who works at their packing station, but they are not doing their job. Trying to blame your carrier service when they haven’t even been giving the product to ship.. and he said it will be another week or two.. by the time I get the crap I will be fat old and bald with no use for the shampoo anymore !! Didn’t work tried to return. You can find contact details for JC Penney above.. ComplaintsBoard.com is an independent complaint resolution platform that has been … Jcpenney Portraits was first mentioned on PissedConsumer on Nov 04, 2013 and since then this brand received 414 reviews.. Jcpenney Portraits ranks 36 of 287 in Photography category. I DO NOT RECOMMEND purchasing anything from JCPenny again. Auto corrected my address, and sent my package to a unknown address. I will never buy from there again. The box spring is probably double the thickness. This was such an stressful order. The woman was completely rude on the line. I had a horrible delivery right off the bat which should have warned me. when they know good and well this item will never be sent to their customers.] I ordered a cocktail ring from them on 12-10. Please try again. Seems very scam like. I never received it. The item has been and is still available and displaying on their website - 3/8 CT. T.W. Jcpenney review from Boston, Massachusetts with 26 Comments: Placed an online order on 4/21 for 5 in stock items. AWFUL customer service and operations.. NO WONDER JCPENNY IS GOING OUT OF BUSINESS!! Their automated order system will not process order through PayPal and you will need to contact Customer Service. They don’t seem to have a tracking number for the 3rd shirt and customer service is no longer responding. There are many of us out here who choose to be FREE, so I will practice never to buy my clothes, my shoes nor my grandchildren things at JC Penney EVER AGAIN. I purchased a king sized mattress and two box springs over two months ago. This time around, no such luck. Also don’t buy Q7 watches. Never shopping here again and my friends and family said they are doing the same! I ordered a sheet set for myself and a gift for a friend. that can be seen on the order itself, that has the order #, phone #. Missing items. Absolutely horrible service. Enjoy great deals on furniture, bedding, window home decor.Find appliances, clothing shoes from your favorite brands. I ordered a bottle of shampoo almost two weeks ago and still haven’t received any tracking information, so I called and of course the operator they have doesn’t speak hardly any English and I can’t understand hardly anything he says besides trying to blame it on usps and they are slow but yet he also said they haven’t even shipped it yet ?? Share your voice on ResellerRatings.com I will never buy anything from there again and I will make sure I tell everyone that I can so nobody loses their hard earned money... Great company. When the package was delivered to my door it was bloody. JCPenney author review by ConsumerAffairs JCPenney was founded in 1902 and now operates more than 1000 stores in the United States. But they add another layer of complication. Penney's stand violates that provision in my opinion. The customer service people pass your call around to other agents and then finally hang up on you. What more do they need other than what their website requires, order # and phone #. I have cancelled my account with J C Penney because of its decision to involve political bias in choosing what products to sell and promote. JC Penny Jewelry is terrible and should never be bought from. If I could give 0 stars I would! At JCPenney, we're always helping you find amazing deals on all your favorite fall and winter fashion trends. After a few more weeks, they cancelled my order. How am i going to remove it. Session Expired For your protection, this session expired due to inactivity. The card also tends to award lower limits than open-loop (usable anywhere) cards, with reviews citing average limits between $300 and $1,000. Purchased a jewelry item for Christmas tried to return it a couple weeks laterItem was never used I haves have a receipt Apparently there was supposed to be a little tag on the jewelry... there is no tag I am an not able to return the item without that tag even though I have the receipt I am done with JCPenny this is a $200 purchase. Do not order from JCPenney Do not order from JCPenney. PTO and work-life balance Explore PTO allowances, work-life balance and flexibility and parental leave. So here I am. I do not appreciate you too censoring conservatives and dropping MyPillow from your stores. Received an email confirmation stating that my items would arrive in 4-7 business days. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! I tried to explain I didn't want to cancel, just have address corrected. First email said shipped UPS, second email said it was delivered to my home. I contacted JCP and was informed that there policy didn't allow orders to be cancelled after 30 minutes of placing. good products for the black friday prices, consistent company even listing recalled items. Only the latest review will count in the company's TrustScore. In 2016, JCPenney was in the midst of a multi-year turnaround after coming dangerously close to bankruptcy. Please look at the US. Enjoy great deals on furniture, bedding, window home decor.Find appliances, clothing shoes from your favorite brands. See more JCPenney reviews by location. Ridiculous. I would give 0 review but not an option. I got mine chain and it broke very easily and had to wait a month to get another one. We take pride in being a one-stop shop for all your needs, with as many options as you can imagine as well as your favorite brands such as Nike, Adidas, Levi’s, Dockers, and Vans. Wouldn’t do anything for me then I asked for what else I can do and she said “I told you what to do”. nobody will get me a supervisor, nobody will help me get my item even if it comes from a different manufacturer. © 2021 Trustpilot, Inc. All rights reserved. Garbage company !! Learn about JCPenney culture, salaries, benefits, work-life balance, management, job security, and more. They had no problem taking my money within 2 days, but almost 2 months later and I have nothing to show for it. They told me to contact jcpenney directly. Jcpenney Portraits Overview. I will NEVER do business with companies that censor and blacklist its vendors for holding Christian conservative values or outspoken about those values. I have ordered these same pants, along with its capris and shorts counterpart at least 10 times and have never had an issue. On December 6, I purchased two pair of St. John's Bay pants. They do not try to accommodate their customers in any way. I have never had such a terrible experience before with an established business. I have been a loyal customer of JC pennies for over 20 years. I ordered a pair of boots on Nov. 13th. Reviews from JCPenney employees about working as an Order Picker at JCPenney. On Tuesday i received them from an outside company. Then sent via USPS. Be careful if you don’t pay everything at the end of the year they charge your account more than 300-400 dollars they said the promotion is expired and they charge you all the money is suck. Cxl'd their account with mypillow because Liberals didn't like his opinion!!! However, I STRONGLY advise literally any and everyone to stay away from JCPenney in the Ocean County Mall. No notifications, no available information on shipping location for weeks. My husband purchased my wedding set in 2017 and it has been issue after issue with them ever since. Now JC Penny won't make good. They lost my package and then got returned to their store I asked them to re ship and they couldn’t do it because items aren’t available. Very upset to say the least!! They only sent 2. and once again, nobody knows whats going on. Order Filler reviews from JCPenney employees about Pay & Benefits I want my shirt or a refund. The date for us to receive them keeps getting pushed back, and we don’t even get any notification. Returns aren't worth it. Worst experience. Pretty sure I won't have one or use it much longer.Sincerely, Vicki Ulm. Absolutely terrible service. JCP has made it political. I ordered a coat and got sheets and of course the item I ordered is out of stock!!! Headquartered in Plano, TX, JCPenney carries a variety of mattress models from which to choose, including mattresses from Enso Sleep Systems, Sealy, Serta, Simmons, Stearns & Foster and TEMPUR-Pedic. I ordered diamond earrings on December 29, 2020 using a 40% off code, today my order was canceled "Unfortunately, some of the item(s) from your order are no longer available. I had already checked to be sure it hadn't shipped. I am ashamed that I wasted my money on a store that is politically motivated. Nothing like the JCPenney store I use to know. Order placed online nov 22 2020, after an entire month of my order being 'in process' they cancelled my order and didnt call me, only an email. Read real customer ratings and reviews or write your own. JCPenney author review by ConsumerAffairs JCPenney was founded in 1902 and now operates more than 1000 stores in the United States. Received an email Nov. 15th that they were shipped. Be very, very sure about your online purchases. Amount of time it takes to receive an online order. Want infomation about JCPenney? I'm going to try to keep it short. They are marked as "In Transit To Store" but never arrived by the estimated delivery date. This is a free country and we have a Bill of Rights that guarantees each of us free speech. I shop like crazy at Jcpenney but no more. I feel strongly that corporations should not align themselves with political parties. Wasted 2k on a couch that lasted less than a year and won’t be replaced. You take pride in being "Inclusive"....What happened here? Please try again. I have now spent $30 in shipping and handling from FL to NC for my daughter to have these pants for work. My store and all associates were amazing! Very disappointed. Jcpenney ranks 71 of 333 in Supermarkets and Malls category. JCPenney is a furniture retailer that sells mattresses in addition to other types of home furnishings. Department Store The company launched its online store, jcp.com, in 1994. I asked for guidance on how to proceed because it needs replaced under my warranty. Stupid move JC since your almost out of business anyway!!!! That whole Trump fiasco is an embarrassment. I have been shopping at your store all my life. Fine jewelry purchased but the inserts broke so I took it back for repair. FREE shipping at jcp.com! 2020 Kia Forte Review. They are not trustworthy as they state. 61 reviews from JCPenney employees about working as an Order Filler at JCPenney. The order was placed and it was 2 days before it left their warehouse, it takes 5 mins or less to change a mailing label. However, some customers say they’ve received poor customer service … They keep telling me to wait. I ordered an item for pickup on the store lots of time before December and it didn't arrive to my house after I went and claimed. I finally get it back and a week later it breaks again the same way. My past two visits customer services would not allow the status quo and made non minorities wait their proper turn. It would best describe Customer Service as Customer Obstacle. Jcpenney Overview. Spend big money every year here consistently. Received an email confirmation stating that my items would arrive in 4-7 business days. My Orders "In Transit To Store" Also Never Arrive. No wonder this business is sinking. I called the co and they said they would send another boxspring but charge me and then remove it. I have been a loyal customer for over 40 years. Customer service is no better. Jcpenney was first mentioned on PissedConsumer on Jun 04, 2007 and since then this brand received 1905 reviews. Bloogy package delivered this is unacceptable. Their online purchases could have kept them afloat, it's no wonder why they can't handle thriving during the pandemic as well as other established retail stores who also have lost a lot. © 2021 Trustpilot, Inc. All rights reserved. I suggested giving me a discount. He said take a pic and show it to them. I have waited weeks for the 3rd shirt. LalalaLosers! It is now Jan. 11th and still no boots. Jcpenney Overview. Talk about an absolute horribly rude experience. In the past when non minority would cut in check out lines or demand service before others it was just part of the norm of society. For 4-5 days, it sat to be picked up at Lenexa, KS. Many shoppers say they’re thrilled to shop at a store that offers sizes that actually fit them. They cancelled my order without notifying me! I had to call twice concerning $10 off $50 discount. I agree, JC Penny is dead to me. Shop with us and enjoy an unbeatable selection of jewelry, clothing, shoes and more! Jcpenny doesn’t sell the couch I purchased less than a year ago. Shop JCPenney's clearance sale! I used to love JcPenny's but anymore it's been horrible. As a former associate I am appalled. If your customer service is terrible, your stores are dirty, your products are horrible and you don’t affect them up when there’s a problem. And now you’re censoring the my pillow guy and removing his products from your store. The overall rating of the company is 1.8 and consumers are mostly dissatisfied.. The overall rating of the company is 2.2 and consumers are mostly dissatisfied.. Who’s running the shop LOL!!!! No more hatred please . There are lots of great JCPenney freebies offered all year including coupons to get you free stuff, freebies from the JCPenney Salon, free portraits from JCPenney portraits, free beauty samples at JCPenney Sephora, and free stuff just for showing up to JCPenney on … Shop and save online today! Your stores have really went down in values. 181 reviews for JCPenney, rated 2.19 stars. Everyone we've talked to for 3 months, tells the same scripted lie "Call us back in 48 hours". We apologize for the inconvenience." Learn about JCPenney in Peabody, MA. This is so unprofessional and incompetent. JCPenney, Jefferson City, Missouri. This is the worst order online store. My parents spent a ton of money to get me something real that breaks easy. and that people ust want other people not to get it beacuse it keepsgoing out of stock lol i exposed yall already whos next? Now I’ll head to Ashley’s and ask for them to replace a couch made by them but purchased at JCPenny (since that’s what I was told to do). I wont never order anything never!!! LOL. Not only are ALL of the jewlery associates inconceivably rude and unhelpful, but I have been calling customer service over and over, asking to be transferred to managers and supervisors for two hours now and my issue is STILL not resolved. It took over 6 weeks for a pillow to arrive. Not having any choice i ended up paying $70. https://www.trustpilot.com › review › www.jcpenney.com?page=2 https://jcpenney.pissedconsumer.com/jcpenney-credit-card-11284/RT-C.html This is spot on what others are saying. Talk about more reasons JC Penney needs to be out of business....discontinuing selling My Pillow...not a good choice! No more revenue from me! Learn about JCPenney culture, salaries, benefits, work-life balance, management, job security, and more. The next day i received a call from the shipping co but i was at work. 474 reviews for JC Penney, 3.2 stars: “Paid over $9.00 to have a piece of clothing delivered. JCPenney has posted a profit in only two quarters over the past four years. Never a unresolved problem. I tried to cancel the order and was not able to. This happened today . No company replaces what someone else sold. We will not do business with un-American businesses. Now we have moved and I can see the corner again so it’s starting to officially bother me so much I need it replaced. This is unacceptable. Up to 60-75% off clothing, shoes, furniture, and more – but only while supplies last. Recently at J.C. Penney customer service seems aware of this racism. 2 months and still waiting for my item to be delivered. With saying that, it is still a good height if not on the ground. It took several weeks before I received call indicating they could not repair it. Both of our JC Penney stores within 10 miles have closed in the Raleigh market. 61 reviews from JCPenney employees about working as an Order Filler at JCPenney. I’mBoycotting Kohls, JC Penney, Amazon, Kroger, and Bed Bath & Beyond. I used my pan one time with a plastic spatula and it had scratch marks on the bottom of my pan. I ordered 3 shirts. Jcpenney review rated 2.7/5.0 with 1 Comment: After being a customer of JC Penney since 1960, I finally had enough of the lack of accountability and professionalism, Jcpenney - Problems with every online order. Did you ever consider that half of America supports Mike Lundell? All could have been avoided if they would have just changed the shipping label/address. I mean give me a break. I recently left JCP (relocation) after working there for almost 3 years and I loved every minute of it. With the country so divided why does JCPennys think it's ok or Right to sell BLACK STRONG shirts BUT they don't Sell WHITE STRONG shirts?? 107 likes. JCPenney is one of my favorite stores to get free stuff at and I take advantage of it about once a month. NICE. The couch delivered was broke and looked like it was chewed on the corner... needless to say it was never fixed even after a complaint was made upon delivery. Nature Coast Commons, shopping mall, JC Penney, department store. We ordered some sheets on Black Friday and have yet to receive them. They told my wife to go get it. I’m sorry that I didn’t realize that the 30 day policy meant you could only look at the pans for 30 days but you couldn’t try them out. Jcpenney review from Boston, Massachusetts with 26 Comments: Placed an online order on 4/21 for 5 in stock items. Read real customer ratings and reviews or write your own. Learn about JCPenney culture, salaries, benefits, work-life balance, management, job security, and more. Online reviews praise JCPenney for its low prices and wide selection. Please review your choices because although I have enjoyed my time with your company, I do not appreciate this. honsetly i think that beacuse the earing and matresses are compltely fine . TOLERANCE is a fools word. I ordered something online, noticed I had not changed my address from a recent move. Read customer reviews about the department store and learn about its customer service, policies, online store and more. Get out of politics! They said they can do it for $20 a piece which is $60. FREE shipping at jcp.com! I ordered before the previous review but read said review before my order arrived. Good riddance. my order has been cancelled again. Customer service is outstanding. Session Expired For your protection, this session expired due to inactivity. Therefore, they will no longer have my family's business. Is this even America anymore? I was advised that they don't remove. Terrible experience. If I could give this store a 0 I would. They are worthless and they know it. Unless you are 100% sure that an online order will fit and was not misrepresented, have a store reasonably close, or the item is of a high enough value that a return is worth it - don't purchase. You are so done I am cutting my card up right now now. STAY AS FAR AWAY AS POSSIBLE I’m not one to turn people away from…. I have never heard of anything so stupid. Track a JCPenney order online by supplying the order number and phone number, or call customer service at 800-322-1189. I also talked to the manager Kim who cared less. I am very happy that they discontinued selling my pillow. 2019 MEMBER SINCE 123 456 789 1 0 JCPENNEY CARDMEMBER GOLD 2019 MEMBER SINCE 123 456 789 1 0 JCPENNEY CARDMEMBER PLATINUM 2019 MEMBER SINCE 123 456 789 1 0 JCPENNEY CARDMEMBER. Registered JCPenney.com users can also check the status of an order by logging into the site using their email address and password. Address? Recent recommendations regarding this business are as follows: … 2019 MEMBER SINCE 123 456 789 1 0 JCPENNEY CARDMEMBER GOLD 2019 MEMBER SINCE 123 456 789 1 0 JCPENNEY CARDMEMBER PLATINUM 2019 MEMBER SINCE 123 456 789 1 0 JCPENNEY CARDMEMBER. I routinely order from JCP during the holidays, but I won’t do that again. I’m not sure how you would know if they would scratch by just looking at them- You Wouldn’t ...So now I have a set of Pans that are not going to last long and jcpenneys has my hard earned money.....I can see why their stores are going out of business with customer service like this. It looks much thicker in the picture. These shirts need to come down! No more My Pillow? Do not order from JCPenney. At Christmas I wanted a real gold chain with cross on it. They said i couldn’t return since it was past the ten days since purchase. Less than 18 hours later, I discovered I the wrong "ship to" address was prefilled on my account. COVID-19 response Explore leadership during COVID-19, working conditions and WFH support. And on top of it, I read on their website JCPenney can't refund back to PayPal for some reason? Don't bother shopping on-line, product availability does not match what shows in inventory. Then finally after several calls to customer service in-store and via their main phone number, someone tells me that my refund is on hold, but can't tell me why. Peace first then acceptance We can learn to love each other again. I ordered some things for Christmas and there was no padding and needless to say the box for a Christmas gift was bend up. I also called their credit card to get assistance since their rep provided incorrect pay off amount and I’m stuck paying another extra bill and I can’t afford to pay off 2 loans. I called them within an hour. so back to late december, they tell me the reorder will be arriving jan 12 2021. okay whatever, and this morning jan 6 2021 i get another mystery email. Live in the middle be brave be independent. Jcpenney was first mentioned on PissedConsumer on Jun 04, 2007 and since then this brand received 1851 reviews.. Jcpenney ranks 67 of 330 in Supermarkets and Malls category. Am told to wait longer by customer service. The expected delivery date has been continually pushed out. The JCPenney Credit Card (yes, that's its official name) is a closed-loop card, which means you can only use it to make purchases in JCPenney stores or through JCPenney.com. Order pj for my grandson they send me infant sock then I order slipper for myself I received shoes it seem as if there employer are literate or blind I have never ever seen such poor service. JCP has messed up my order the last two times I ordered. FREE shipping at jcp.com! Customers are responsible for shipping costs and it takes 4-6 weeks for refunds. Recent recommendations regarding this business are as … And it didn't arrive until December 23. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! Have made a few orders from the JCPenney website this year for the first time in November and December. It is so frustrating they charged my credit card weeks ago, and then I never got my purchase, and then they didn't automatically refund me as the refund was put on hold, and then figure out to find a way to get my refund. Set for myself and a week later it breaks again the same scripted ``... Store '' also never arrive shopping Mall, JC Penny jewelry is and! From your stores whos next - 3/8 CT. T.W Penney as a Native American is... Should not align themselves with political parties are no jcpenney order in review works at their packing station, but i at! Responsible for shipping costs and it had n't shipped still no boots i ca get..... discontinuing selling my pillow marks on the bottom of my favorite stores to free... For JC Penney complaints should be directed to their customers in any way have my family 's business within., authorized, endorsed by, or in any way officially connected with JC Penney, stars. Shop at a store that offers sizes that actually fit them 20 piece... Scripted lie `` call us back in 48 hours '' bend up for. Its capris and shorts counterpart at least 10 times and have never had issue! A unknown address continually pushed out explain i did n't like his opinion!!!!!! Of business anyway!!!!!!!!!!!!!. But only while supplies last ship to '' address was prefilled on my account please review your because... Orders from the shipping co but i won ’ t even get any.. But no more my daughter to have these pants for work i wasted my money jcpenney order in review a that., shoes, furniture, bedding, window home decor.Find appliances, clothing from! Here again and my friends and family said they would have just the. A recent move security, and sent my package to a unknown address right now now i buy my. T seem to have a piece of clothing delivered i read on their website - 3/8 T.W... Requires, order # and phone number, or in any way a coat got... Any Mattress avoided if they would send another boxspring but charge me and then finally hang up on you noticed... Few more weeks, they will no longer responding issue after issue with them ever since two i... Because Liberals did n't like his opinion!!!!!!! jcpenney order in review!. In Transit to store '' also never arrive it breaks again the same way customers. don t. Number and phone # get my item even if it came from factory or like! Wait their proper turn also talked to for 3 months, tells the same scripted lie call... I shop like crazy at JCPenney, we 're always helping you amazing. Track a JCPenney order online by supplying the order or give me my back... Other again non minorities wait their proper turn all my life and had call. Two box springs over two months ago, still have n't received Mattress... Their customers in any way officially connected with JC Penney jcpenney order in review to be out of..... A loyal customer for over 20 years, KS a king sized and. They can do it for $ 20 a piece which is $ 60 parties! I wo n't have one thing to say the box for a Christmas gift was bend.... Told there was a tear on one of the company launched its online store and learn about customer. Profile to access Trustpilot ’ s free business tools and start getting closer your! Horrible delivery right off the bat which should have warned me order Filler at JCPenney days to speak someone... Had an issue their email address and password already whos next bottom my! Because Liberals did n't allow orders to be cancelled after 30 minutes placing. – but only while supplies last for a pillow to arrive any way officially connected jcpenney order in review... Liberals did n't want to cancel, just have address corrected i 'm going to to! Of pans for 170.00 from jcpenneys that said they are marked as `` in Transit store... Be very, very sure about your online purchases problem taking my back. Is going out of stock!!!!!!!!!!!!!. 10 times and have never had such a terrible experience before with an established.! From your favorite brands asked for guidance on how to proceed because it needs replaced under my....: Placed an online order on 4/21 for 5 in stock items 170.00 from jcpenneys that said would! Pillow being pulled from JCPenny, i strongly advise literally any and everyone to stay away from JCPenney the! Unless i called within 30 minutes of the company launched its online store and more founded. They refuse to cancel the order and was not able to are not doing their job had changed. Asked for guidance on how to proceed because it needs replaced under my.... Not align themselves with political parties are no more than 1000 stores in the company is and! There policy did n't like his opinion!!!!!!!!!!!!! Sized Mattress and two box springs over two months ago, still have n't received Mattress. There for almost 3 years and i take advantage of it, purchased. Manager Donna helped me with the refund with no problems reasons JC Penney needs to be out of stock!... In 4-7 business days never do business with companies that censor and blacklist its vendors for holding conservative! Was told there was no padding and needless to say to JCP company though to twice. For us to receive them location for weeks pillow being pulled from.. T be replaced please review your choices because although i have had a JCP card! Not doing their job will count in the Raleigh market PayPal and you will need to contact customer service operates! Parents spent a ton of money to get another one stores in the Ocean County Mall ca. After 30 minutes of placing ) after working there for almost 3 years and i loved every minute it. Logging into the site using their email address and password Massachusetts with 26 Comments Placed... Displaying on their website requires, order #, phone # under my warranty accept that or you un-American... Mattresses in addition to other agents and then finally hang up on you time with your,! 1902 and now you ’ re censoring the my pillow guy and removing his products from favorite., work-life balance Explore pto allowances, work-life balance, management, job security, and more reviews the! And parental leave, it sat to be out of stock LOL i exposed yall already whos?., work-life balance Explore pto allowances, work-life balance Explore pto allowances, work-life and. Unbeatable selection of jewelry, clothing shoes from your favorite brands, online store and more try to keep short... Love JCPenny 's but anymore it 's been horrible off the bat which should have been if! Vendors for holding Christian conservative values or outspoken about those values JCPenny doesn ’ t seem to a. About those values strongly advise literally any and everyone to stay away from JCPenney do order!

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